SA Government: A whole of government audit of departmental publicity functions which recommended major changes resulting in the saving of more than $2 million was accepted by the Premier.

Sydney Water: An extensive review of the organisation's internal and external communications with the public, other Government agencies and within the organisation during the 1998 water crisis.

Business & Government: Fujitsu Australia, Red Cross, SA Consumer Affairs Commissioner, Carter Holt Harvey and MicroMedical Industries.