Industrial action: A strategy of keeping the media and public informed turned around early gains made by the trade union during a prolonged strike by workers at South Australia's largest milk processing facility which crippled the distribution of milk.

Mill closures: The sale of five Government-owned timber mills to a private company - and the future closure of two mills - had implications for all employees, especially those with long service. Their concerns were successfully dealt with through an internal communications program and the transition from Government employment was achieved smoothly.

Tainted seafood: A shipment of canned seafood imported to Australia from Canada was found to be tainted with diesel fuel soon after it had been distributed around the country. The role of public relations proved to be critical in maintaining the strong public acceptance of the brand in the successful national product recall.

Sexual abuse: Allegations of sexual abuse of inmates at an orphanage run by an order of nuns 40 years ago and claims of sexual abuse of students at a leading Adelaide college and primary schools in the 1990s were sympathetically handled by our strategies.